Awareness Workshop: Financial Inclusion

Introduction

This workshop aims to raise awareness among microfinance sector employees about the concept of financial inclusion and its importance in improving access to financial services for marginalized communities, highlighting their essential role in achieving this goal.

Objectives:

• Introduce participants to the concept of financial inclusion and its economic and social significance.
• Develop strategies to increase access to financial services for underserved groups.
• Enhance employees’ ability to interact with clients with various disabilities.

Main Topics:

• The Concept of Financial Inclusion:
• • Definition of financial inclusion.
  • Targeted groups (women, youth, remote areas, individuals with disabilities).
  • The role of financial inclusion in boosting the economy and achieving sustainable development.

• The Role of the Microfinance Sector in Promoting Financial Inclusion:
  • Financial products designed to support financial inclusion (microloans, savings accounts, microinsurance).
  • Partnerships with governmental and community entities to enhance access to financial services.
  • Successful case studies on promoting financial inclusion.

• Technology and Financial Inclusion:
  • Financial technology (FinTech) and its tools for improving access to services.
  • The use of digital wallets and smart applications.
  • Challenges and opportunities related to technology in remote areas.

• Awareness Strategies and Building Trust with Clients:
  • The importance of transparency in building trust with clients.
  • Methods to educate clients on the importance of engaging with the formal financial system.
  • Providing financial services tailored to meet client needs.

Target Audience:

Employees of the microfinance sector, including administrative, financial, and customer service departments.