Awareness Workshop: Digital Transformation in the Microfinance Sector

Introduction

This workshop aims to raise awareness among participants about the importance of digital transformation and its role in improving operational efficiency and fostering innovation in the microfinance sector. The workshop seeks to provide a fundamental understanding of digital transformation strategies and techniques, with a focus on how to achieve practical benefits in enhancing financial services and increasing the competitiveness of institutions.

Objectives:

• Provide a comprehensive understanding of digital transformation and its impact on the microfinance sector.
• Build capacity to use digital transformation tools and techniques.
• Develop skills in change management in the context of digitization.
• Promote innovation and the delivery of advanced financial services.
• Help participants create a digital action plan tailored to their institutions’ needs.
• Improve the quality of financial services through modern technologies.

Main Topics:

• Introduction to digital transformation and its importance for the microfinance sector.
• Developing digital strategies tailored for microfinance institutions.
• Applying digital technologies to enhance innovation and improve financial services.
• Change management and supporting teams in the context of digital transformation.
• Data analysis and making information-based decisions.
• Designing and implementing a digital transformation roadmap for microfinance institutions.