Tanmeyah Network is conducting a training course on skills for interacting with persons with disabilities of all types (intellectual and mental, physical, visual “blind”, auditory “deaf”, and multiple disabilities). The workshop lasts for three days, with five training hours per day. Participants receive both theoretical and practical training on the necessary skills to optimally interact with persons with disabilities, communicate positively with them, and understand the types of disabilities and the characteristics of each. This enables participants to communicate effectively with persons with disabilities, provide high-quality services, and help persons with disabilities easily access and benefit from all services offered by Tanmeyah Network institutions.
Trainings
Communication with People living with Disabilities
Overview Tanmeyah Network is conducting a training course on skills for interacting with persons with disabilities of all types (intellectual and mental, physical, visual “blind”, auditory “deaf”, and multiple disabilities). The workshop lasts for three days, with five training hours …
Description
Curriculum
Overview
Main Topics:
Day 1: General Concepts
- Understanding disability: definition and concepts
- Historical development of disability movements and the current status of people with disabilities in the Arab world
- Types of disabilities and their characteristics
- Needs of people with disabilities based on their type of disability
- Pre-assessment
Day 2: People with Disabilities and the Law
- International human rights conventions
- Rights of people with disabilities in relevant international agreements: Introduction to the Convention on the Rights of Persons with Disabilities (CRPD) and its articles
- The Optional Protocol to the CRPD,
- The UN Committee on the Rights of Persons with Disabilities and its mechanisms for monitoring states’ implementation of the Convention,
- Role of civil society organizations in promoting the rights of people with disabilities,
- Role of media in raising awareness and promoting the rights of people with disabilities,s
- Overview of national disability law,s
- CRPD-related agreements
Day 3: Essential Interaction Skills with People with Disabilities
- Interaction skills for working with people with disabilities, considering psychological and social factors
- Practical applications of the CRPD
- Communication skills (verbal and non-verbal) and their practical implementation.
Objectives:
- Promoting societal awareness about etiquette in interactions with people with disabilities, fostering understanding of essential skills for institutions within the Tanmeyah Network as part of its comprehensive inclusion strategy.
- Creating accessible and disability-friendly environments that enable individuals with disabilities to exercise their rights in education, work, and social participation. This initiative reflects Tanmeyah Network’s commitment to addressing both physical and psychological needs to support a disability-friendly society.
- Acquiring critical skills for interacting with customers with disabilities, including skills in communication, reception, dialogue, and discussion.
- Recognizing behavioral patterns of customers with disabilities and understanding how to interact with each type.
- Mastering verbal and non-verbal communication skills and their practical applications.
Target Audience:
Employees working with people with disabilities within the Tanmeyah Network.